Shipping & Delivery
Fast, secure, and fully tracked delivery across the UK and worldwide
Processing Time: Orders placed before 2PM ship the same day (Monday–Friday). Orders placed after 2PM or on weekends are dispatched the next working day.
Fully Insured
Every shipment is fully insured for the complete value of your order
Secure Packaging
Discreet, tamper-proof jewellery packaging for maximum protection
Live Tracking
Royal Mail tracking sent to your email as soon as your order ships
UK Delivery
Free UK Delivery on all orders over £100
Standard
Royal Mail Tracked 48
2–3 working days
FREE over £100
Express
Royal Mail Tracked 24
1–2 working days
Next Day
GuaranteedRoyal Mail Special Delivery
Next working day by 1PM
All UK deliveries require a signature on receipt and are fully insured. Tracking details are emailed immediately upon dispatch.
International Delivery
Europe
5–7 working days
£12.99
USA & Canada
5–7 working days
£14.99
Rest of World
7–10 working days
£19.99
Customs & Import Duties
International orders may be subject to customs duties, taxes, and import fees levied by your country. These charges are the buyer's responsibility. We recommend checking with your local customs office before ordering.
Made-to-Order Items
Bespoke and made-to-order pieces require additional crafting time before dispatch. Shipping times above are in addition to the production times below.
Simple Customisations
2–3 weeks
Minor modifications, engravings, basic resizing
Standard Bespoke
4–6 weeks
Custom designs, stone selection, significant modifications
Complex Custom
6–8 weeks
Intricate designs, multiple stones, unique creations
We will keep you informed throughout the crafting process with progress updates and photos.
Need Help with Your Order?
Our team is happy to assist with any shipping questions or special delivery requirements.
Contact Us